Rushmore Loan Management Services

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Job Locations US-OK-Oklahoma City
    POSITION SUMMARY: The Collector is responsible for controlling delinquency on outstanding mortgage loans and to provide in-depth counseling for delinquent borrowers.    
Job ID
2021-3442
Job Locations US-CA-Irvine
    POSITION SUMMARY: The Collector is responsible for controlling delinquency on outstanding mortgage loans and to provide in-depth counseling for delinquent borrowers.    
Job ID
2021-3441
Job Locations US-TX-Dallas
    POSITION SUMMARY: The Collector is responsible for controlling delinquency on outstanding mortgage loans and to provide in-depth counseling for delinquent borrowers.    
Job ID
2021-3440
Job Locations US-TX-Dallas | US-CA-Irvine
  POSITION SUMMARY: The Senior Analyst, Loss Analysis & Corporate Advance Governance is responsible for supporting the oversight and management of corporate advance and loss analysis.
Job ID
2021-3436
Job Locations US-CA-Irvine
  POSITION SUMMARY: The Senior Special Loans Specialist is responsible to be the Subject Matter Expert (SME) for the following responsibilities and is responsible for ARM Loans, HELOC Loans, Loan Modifications, & SCRA Loans.
Job ID
2021-3435
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Senior Special Loans Specialist is responsible to be the Subject Matter Expert (SME) for the following responsibilities and is responsible for ARM Loans, HELOC Loans, Loan Modifications, & SCRA Loans.
Job ID
2021-3434
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Data Specialist - Loan Acquisitions is responsible for the analysis, data exceptions, issue resolution and loan boarding of all loans acquired by Rushmore to the servicing systems.
Job ID
2021-3433
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Financial Analyst is responsible for a variety of financial duties surrounding the planning, analysis and reporting functions. This includes assisting in periodic reporting of financial results, forecasts, annual budget process, variance analysis, and client & product profitability, data mining and special projects.
Job ID
2021-3432
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Training Specialist is responsible for facilitating and delivering learning solutions in a manner that engages the learner and produces the desired outcomes for the organization. This position will develop, implement and deliver initial and ongoing staff training and support for Rushmore. This position will require the ability to analyze performance needs and then conceptualize, design, and produce learning programs and tools utilizing sound instructional design principals and best practices.
Job ID
2021-3431
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Quality Assurance Analyst is responsible for supporting the effective implementation and maintenance of the Quality Assurance Program (1st line of defense) for Government and Agency loans across functional areas of the business. The Analyst will be responsible for completing quality assurance testing of the Government and Agency requirements and will assist with reporting and validation of corrective action plans.
Job ID
2021-3429
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Customer Engagement Analyst is responsible for supporting the lines of business with detailed report analytics and thorough research of complex issues that affect the customer experience. In addition to reports management, the Customer Engagement Analyst is responsible to perform root cause analysis, investigate information, and oversee resolution of customer escalations.
Job ID
2021-3426
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Mortgage Insurance Specialist is responsible for processing PMI tasks, handles monthly PMI and FHA billing. Specialist performs research related to PMI, processes customer requests related to PMI and MI. Responds to internal and external customers regarding Private Mortgage Insurance, and ensures that all premiums are paid timely.
Job ID
2021-3425
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Valuation Analyst I is responsible for conducting research and completing various tasks relating to the valuation department at Rushmore Loan Management Services. The primary function for this position will be performing basic quality control reviews on Broker Price Opinions or Competitive Market Analysis (CMAs). The Quality control function is to ensure valuations obtained are accurate representations of the collateral for the loan (confirming property’s physical characteristics and comps provided are reasonable substitutes for the subject property). The analyst will have a basic understanding of residential real estate principles as well as the three primary approaches to value.
Job ID
2021-3424
Job Locations US-FL-Pompano Beach
  POSITION SUMMARY: The Correspondent Loan Setup Specialist is responsible for making sure that all loans are properly setup/entered into the Fusion system and organized appropriately within the system. Specialist uploads bulk commitments that will be executed between correspondents and Rushmore Loan Management Servicing. 
Job ID
2021-3407
Job Locations US-TX-Dallas
POSITION SUMMARY: The AVP of Servicing Operations Support is primarily responsible for being the First Line of Defense testing development across Servicing in alignment with Rushmore’s strategic plan. Testing catalog includes Servicing business operations and controls; Servicing, Regulatory, and Agency Change Management process changes and newly implemented protocols. This position will work with the Lines of Business to design/develop/implement solutions and process improvements. May handle projects across any of the Servicing Operations Support functions including Business Metrics, Change Management, Forms and Policy & Procedure.
Job ID
2021-3401
Job Locations US-TX-Dallas
POSITION SUMMARY: The AVP, Consumer Affairs and  Practices is responsible for being a customer advocate creating a stellar and successful experience by ensuring that each touchpoint of the customer’s experience is effective and engaging. The AVP is responsible for enhancing the customer engagement by managing customer feedback that is received through the various communication channels and ensuring all issues are tracked and resolved.  In addition to ensuring that all feedback has been reviewed and responded to, this position will track and perform detailed analysis focused on improving the customer experience.  Manage and track department projects including status tracking, follow up on deliverables, monitoring and communicating status through project completion.      
Job ID
2021-3400
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Offshore Operations Manager is responsible for managing tactical day-to-day offshore business processes and vendor accounts. Manager interacts with all facets of organization including Customer Service, Default, Performing, Loss Mitigation, IT, Records, and supporting back office functions.
Job ID
2021-3377
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Dialer Administrator is responsible for maintaining a high performance blend calling environment for the Customer Service, Collections or Loss Mitigation departments.
Job ID
2021-3375
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Compliance Analyst is responsible for testing to ensure Rushmore services loans in compliance with all applicable state and local laws and regulations. Primary tasks include auditing loan files, reviewing preliminary feedback and validating results, assisting with ongoing examinations, and other duties as assigned.
Job ID
2021-3374
Job Locations US-TX-Dallas
  POSITION SUMMARY: The Senior Change Management Analyst is responsible for the oversight of RLMS Change Management operational functions, coordinating multiple and simultaneous projects from conception to completion, and implementing business controls for purpose of organizing regulatory activities and deadlines. Responsibilities include planning, coordinating, and facilitating resources and activities to meet regulatory requirements in accordance with CFPB, state and federal guidelines within required timeframes.
Job ID
2021-3373

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