Rushmore Loan Management Services

  • Server Administrator, Senior

    Job Locations US-TX-Dallas
    Job ID
    Information Technology
    Regular Full-Time
    FLSA Status
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.





    The Senior Server Administrator will perform highly complex duties in the installation, integration, administration, maintenance and focus on storage and backup systems. Contributes strategic vision and serves as a top-level contributor for the complex IT Infrastructure initiatives.



    • Work with the IT Applications team, IT Operations team and lines of business to analyze business requirements and develop scalable and cost-effective solutions
    • Perform evaluations of new infrastructure solutions sets to augment existing capabilities.
    • Assist in the design of IT infrastructure solutions that conform to industry best practices and regulatory requirements.
    • Participate in and/or lead major infrastructure implementations, upgrades, and migrations.
    • Maintains the backup system infrastructure, improves backup system performance, and develops new enhancements and services
    • Create standard procedures for the backup and storage systems
    • Conduct capacity planning and performance analysis of the backup and storage infrastructure
    • Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
    • Perform activities related to the install, configuration and management of SAN devices and fiber switches
    • Oversee IO performance and provide architecture and performance recommendations
    • Works with senior IT staff to recommend hardware and software purchases
    • In Person, Phone, Email and Ticket support with onsite and remote employees.
    • Manage Ticket pipeline within stated SLA’s.
    • Performs all other duties as required.



    • Strong experience with storage architecture and administration (SAN, NAS, Fiber channel, iSCSI, etc.)
    • Strong experience managing and designing backup solutions for an organization with multiple locations and multiple storage types
    • Prior experience with NetBackup or Veeam a plus
    • Must have experience with NetApp Filer and Hitachi SANs, Nimble a plus
    • Linux experience a strong plus
    • Cloud experience a strong plus (AWS, Azure)
    • Strong problem solving skills: ability to assess a problem and determine an effective course of action.
    • Excellent verbal and written communication, listening, and strong presentation skills.


    • High School Diploma required
    • Bachelor’s degree preferred or equivalent work experience required
    • Three (+) years of experience in storage administration
    • Five (+) years of experience in backup administration


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