Rushmore Loan Management Services

  • Business Analyst - Escrow

    Job Locations US-TX-Dallas
    Job ID
    Loan Administration
    Regular Full-Time
    FLSA Status
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.





    The Business Analyst - Escrow will provide support to the Hazard, Flood, Tax, MIP/PMI departments and must work closely with managers to analyze activities and streamline processes. Create and produce pertinent QA reporting and management reporting.





    • Assist in the design and implementation of reporting for day to day quality review of all processing functions for mortgage insurance, hazard insurance, real estate tax, and escrow analysis.
    • Assist in design and implementation of reporting for the evaluation of outsourcing vendor’s performance and make recommendations for improvement.
    • Participate in the planning, evaluation and implementation of changes to improve work performance and efficiencies.
    • Create and analyze ad hoc reporting. Identify trends and perform root cause analysis.
    • Maintenance of required management reports, including daily, weekly and monthly production, quality controls and vendor scorecards.
    • Assist with all regulatory and compliance reviews and audits.
    • Analyzes and creates internal operational reports and assesses productivity, quality of work, process workflow functionality and make recommendation for process improvement.
    • Perform other duties as assigned or required.






    • A wide degree of creativity and latitude is expected.
    • Effective and decisive decision making skills and sound judgment are essential.
    • Solid experience with LPS/MSP Servicing System (functionality and reports).
    • Knowledge of mortgage servicing regulatory requirements.
    • Excellent analytical / interpersonal / written and oral communication skills.
    • Process and Project management skills
    • Strong organizational and follow-through skills.
    • Ability to prioritize and meet deadlines.



    • High School Diploma required.
    • Bachelor's Degree preferred (in a related field of study desired).
    • 5+ years of experience in mortgage loan servicing industry.
    • 3+ years’ experience in escrow or insurance role in a mortgage servicing environment.
    • Knowledge and Experience with annual examinations USAP, REG AB, and State Examiners.
    • Extensive hands on experience and judgment to plan and accomplish goals.
    • Visual Basic preferred.
    • MS Access preferred.
    • SQL Plus preferred. 



    • General office equipment to include PC, Fax machine, copier, scanning and imaging equipment
    • Proficient in Microsoft Office applications
    • Advanced Excel must


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