Rushmore Loan Management Services

  • Bankruptcy Specialist

    Job Locations US-TX-Dallas
    Job ID
    2018-2511
    Category
    Default Servicing
    Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Overview

     

    POSITION SUMMARY:

    The Bankruptcy Specialist is responsible for monitoring Chapter 7, 11 and 13 BK accounts on 1st and 2nd Mortgages; and filing / reviewing Proof of Claim, Motion for Relief and other pertinent Motions with the Bankruptcy Court.

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Updating system when BK petition is received.
    • Reviewing Proof of Claim figures to be filed the BK Court.
    • Reviewing Chapter 13 Plan filed and file an objection if necessary.
    • Reviewing all loans for possible filing of Motion for Relief
    • Reviewing Agreed/Consent Order in the event MFR was not granted at hearing
    • Monitoring all Bankruptcy Payments and apply to loan accordingly.
    • Performing payment reconciliation for Pre and Post-Petition payments.
    • Sending Notice of Default for loans that have failed to comply with Consent Order.
    • Answering all inbound Bankruptcy calls.
    • Update the system/s with comments regarding each call, initiate any tasks required, assisting the borrower with prompt and thorough resolution of their concerns
    • Responding to all inquiries from Debtors, BK Attorneys, BK Trustee, etc..
    • Show excellent professionalism and negotiating skills when dealing with difficult callers.
    • Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to company policies and procedures.
    • Closing loans that are no longer in Bankruptcy and notifying other departments.
    • Performs other duties as assigned.

    Qualifications

    ESSENTIAL KNOWLEDGE & SKILLS:

    • Knowledge of Bankruptcy Guidelines
    • Strong verbal and written communication skills
    • Strong math and analytical skills
    • Ability to organize, prioritize and allocate workload for efficiency
    • Good organizational and interpersonal skills
    • Ability to effectively communicate and interact with all levels of associates and management as well as with internal and external customers
    • Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
    • Strong negotiation skills with ability to resolve conflict and resolve problems effectively
    • Ability to make decisions independently within set policy and procedures

     

    EDUCATION AND/OR EXPERIENCE:

    • Bachelor’s Degree preferred.
    • High School Diploma required.
    • Two (+) years mortgage banking experience, minimum one year default loan servicing experience.

     

    MACHINES, OFFICE EQUIPMENT & SOFTWARE:

    • Proficient with Microsoft Office applications.

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