Rushmore Loan Management Services

  • Manager, Real Estate

    Job Locations US-TX-Dallas
    Job ID
    Real Estate
    Regular Full-Time
    FLSA Status
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.




    The Manager, Real Estate is responsible for day-to-day management of Real Estate and supporting functions. Working closely with Dakota management, the Manager will assist in ensuring the business is monitored and managed according to outlined strategic initiatives. 



    • Ensure the Asset manager adhere to timeline and quality standards set forth by the company
    • Assist in monitoring title/closing objectives as well as creating enhanced procedure updates and identifying/implementing risk controls
    • Maintain and exceed service level agreements with clients and investors
    • Engage with internal management to communicate portfolio updates and process improvement strategies to Asset Managers
    • Monitor, manage, and assist in the development of daily exception reporting
    • Assist in the research and resolution of issues and disputes for clients, vendors, and staff
    • Train and mentor direct reports in meeting objectives and exceeding performance targets
    • Develop internal policies and procedures, including the ongoing review and update as needed to accommodate changes in business or regulatory needs
    • Implement change and manage the process through resolution
    • Perform all personnel related functions for area of direct responsibility
    • Establish and maintain working partnerships with the business units supported and provide a superior level of customer service consistent with the organizations business model
    • Coordinate communications between departments and other business units
    • Performs all other duties as assigned



    • Knowledge and demonstrated operating experience in the field of Real Estate, especially distressed Real Estate (e.g. REO)
    • Accomplished professional with diverse experience in mortgage, banking, and financial services
    • Adept in leading teams, surpassing objectives, driving revenue growth, and improving retention
    • Problem solving skills with the ability to work effectively with all levels of personnel, proposing and accepting compromises for issue resolution
    • Excellent written and oral communication skills
    • Sound decision making skills, critical thinking and innovation within a fast-paced environment
    • Ability to work, anticipate and adopt tactics in a changing business environment with multiple priorities.
    • Proven ability to identify problems, determine possible solutions, and actively work to resolve issues
    • Results oriented
    • Strong organizational skills and ability to remain flexible to meet constantly changing and sometimes opposing demands
    • Aptitude for understanding and managing system functionality and the related ongoing maintenance, development, and upgrade processes
    • Committed to maintaining full regulatory compliance
    • Ability to create, document and present ideas for an executive level audience




    • High School Diploma required
    • Bachelor’s Degree preferred
    • In-depth and hands-on experience dealing with REO processes
    • 5 (+) years’ experience managing REO Assets
    • Hands-on knowledge of REO Workflow Systems
    • 5 (+) years’ experience managing REO Assets in changing markets



    • Proficient with Microsoft application
    • Proficient with Internet Explorer related to job tasks


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