Rushmore Loan Management Services

  • Compliance Analyst

    Job Locations US-TX-Dallas
    Job ID
    Regular Full-Time
    FLSA Status
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.




    The Compliance Analyst will be responsible for ensuring that Rushmore services loans in full compliance with all applicable state and local laws and regulations. Primary tasks will include auditing loan files and preparing summaries of results, providing feedback to employees based on results, helping to implement policies and procedures to ensure compliance on an on-going basis, assisting with employee training and communications, and providing information as needed to respond to consumer complaints and regulatory examinations.




    • Maintain ongoing oversight over Rushmore’s compliance with regulatory requirements and ensure policies and procedures are followed consistently through the organization.
    • Researches and analyzes regulations by reviewing regulatory bulletins and other sources of information.
    • Participate in all aspects of assessments, in accordance with Compliance Testing standards and government and regulatory statutes.
    • Develop an understanding of the importance of an integrated audit approach, while working with the business in evaluating and strengthening their internal controls.
    • Conduct timely reviews in accordance with the testing schedule.
    • Conduct and document staff compliance-training sessions.
    • Work in partnership with the business by, investigating and responding to compliance questions or issues from operations employees.
    • Prepares reports by collecting, analyzing, and summarizing information.
    • Assist with the implementation and maintenance of Rushmore’s Compliance Program, by ensuring consistency of adherence to company policy and procedures.
    • Be able to structure tasks and manage time effectively with emphasis on prioritizing.
    • Assist with identifying root causes and explain the best solution to resolve customer concerns in an expedient manner.
    • Perform other duties as assigned by management.




    • Basic working knowledge of audit/risk assessment techniques and principles.
    • Excellent interpersonal skills with the ability to maintain confidentiality.
    • Clear and concise communication skills.
    • Able to work successfully independently and in a team environment.
    • Must be action oriented with a great sense of customer focus and a high commitment to quality.
    • Comprehensive knowledge of Microsoft Office Suite, specifically Microsoft Word and Excel.
    • Experience with mortgage origination and servicing software such as MSP and Encompass.
    • Basic knowledge of mortgage business and products.
    • Demonstrated ability to structure tasks and manage time effectively with a keen focus on prioritizing.
    • Professional Customer Service attitude and focus.
    • Knowledge of local and state regulations.



    • Bachelor’s Degree required
    • 4 plus years of experience in compliance auditing
    • Experience in mortgage industry required



    • PC computer with Windows operating system, facsimile, photocopier
    • Proficient with Microsoft Office applications
    • MSP, Encompass and other software used by Rushmore compliance staff
    • Familiarity and working knowledge of databases and corporate loan origination and servicing systems.




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