Rushmore Loan Management Services

  • Loss Mitigation Closing Specialist, GNMA

    Job Locations US-OK-Oklahoma City
    Job ID
    2018-2409
    Category
    Servicing
    Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Company Introduction (Text Only)

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.
    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Overview

    POSITION SUMMARY:

    The Loss Mitigation Closing Specialist is responsible for ensuring that loss mitigation workout options are processed timely and accurately.

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Review short sales for approval in accordance with applicable insurer guidelines.
    • Review title issues for possible impediments and coordinate communication to the borrower.
    • Coordinate and approve short sale closings.
    • Ensure that modifications are processed in the servicing system timely and accurately.
    • Competent and timely review of modification mortgage files to ensure all documentation is received and meets the requirements for redelivery options.
    • Timely follow-up of outstanding items and confirms loss mitigation workouts are moving forward within the allowable SLA (service level agreement).
    • Performs accurate and complete data input into the loss mitigation systems.
    • Properly apply funds in accordance with final workout parameters.
    • Ensure Tasks are opened to close and bill for foreclosure as applicable.
    • Ensure the escrow cushions are applied and update the escrows lines as needed.
    • Ensure the workout is closed out in the system and update system of record with any applicable information.
    • Review inflight loss mitigation files for timely processing.
    • Performs all other duties as assigned.

    Qualifications

    ESSENTIAL KNOWLEDGE & SKILLS:

    • Excellent verbal and written communication skills
    • Strong attention to detail and results oriented
    • Ability to multi-task and prioritize effectively to meet deadlines within established timeframes
    • Able to work accurately and efficiently in a fast paced environment
    • Excellent customer service and communication skills
    • Ability to collaborate with others in a team setting
    • Superior time management skills and attention to detail
    • Ability to communicate directly with borrowers

     

    EDUCATION AND/OR EXPERIENCE:

    • High school diploma required
    • College degree and/ or equivalent job related experience preferred
    • Experience with origination closing documentation or modification documentation
    • Familiarity with HAMP guides, and procedures
    • Servicing experience, preferably government loan programs

     


    MACHINES, OFFICE EQUIPMENT & SOFTWARE:

    • Proficient with Microsoft Office applications.
    • Proficient in MSP and able to understand and utilize other proprietary mortgage related software programs.

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