Rushmore Loan Management Services

  • Special Loans Supervisor

    Job Locations US-CA-Irvine
    Job ID
    2018-2357
    Category
    Loan Administration
    Type
    Regular Full-Time
    FLSA Status
    Non-Exempt
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Company Introduction (Text Only)

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.
    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Overview

    POSITION SUMMARY:

    The Special Loans Supervisor ensures that loans in the mortgage-servicing portfolio are serviced according to the loan documents and that accurate records are maintained. Ensures all special loan products are accounted for accurately and according to agency requirements. Supervise all Special Loan Specialists in multiple locations.

    Responsibilities

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Supervises the operations of the special loans departments
    • Establishes procedures for special loans and ensures the proper controls are in place
    • Established metrics and goals for the special loans and analysis staff and manages performance to these goals
    • Keeps informed on government regulations pertaining to loan servicing
    • Supervises all aspects of internal tracking systems and processes
    • Distributes work assignments to special loans staff
    • Assesses performance of staff
    • Provides mentoring and training to staff
    • Escalates staffing concerns to department leaders
    • Performs quality control reviews as needed
    • All other duties as assigned

    Qualifications

     

    ESSENTIAL KNOWLEDGE & SKILLS:

    • Ability to process system changes on CPI.MSP Black Knight's servicing systems for loan modifications

    • Experience creating ARM plans based on needs, (interest only and Option ARM)
    • Three plus years' experience boarding P&I and modified terms on acquisition loans
    • Able to work in a fast pace environment requiring high energy

     

    EDUCATION AND/OR EXPERIENCE:

    • Bachelor’s Degree preferred
    • High School Diploma required
    • Strong MSP and LPS experience
    • Five plus years' experience working in a residential servicing environment with a minimum of 3 years and an expert understanding of ARM loans, Loan Modifications and SCRA loans

     

    MACHINES, OFFICE EQUIPMENT & SOFTWARE:

    • Proficient in Microsoft Office applications
    • Working knowledge of MERS, LPS desktop and MSP

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