Rushmore Loan Management Services

  • Social Media Manager

    Job Locations US-TX-Dallas
    Job ID
    Regular Full-Time
    FLSA Status
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.





    The Social Media Manager is responsible for expanding and maintaining a focused and balanced social media presence. In addition to being a social media expert, our dream candidate also has a wealth of experience with development of intranet sites and a passion for designing sites that encourage collaboration, improve internal communication and increase productivity




    • Build effective benchmarks for measuring the impact of social media initiatives to support company goals
    • Create company social media governance plan
    • Audit the performance of the company’s owned social media channels
    • Partner with marketing team members to optimize performance of earned/owned social media and website
    • Assess risk levels and create a comprehensive proposal for social media monitoring  
    • Collaborate with LOB leaders to identify and create effective social media communications
    • Create a reputation management plan that leverages SEO/reputation management industry best practices to positively impact organic search results
    • Ensure compliance with company user guidelines and policies on all digital platforms
    • Serve as subject matter expert on emerging digital and social media technologies and trends; make recommendations on how the company can best use available technology
    • Build and manage key leader social media plan; partner with Marketing staff to create a strategic plan for internal and external placement and timing.
    • Assess organizational needs and re-engineer intranet site to properly support enterprise-wide culture, communication, engagement, and cross-departmental collaboration.
    • Collaborate LOB leaders to identify and create efficient and relevant placement, navigation, functionality and content
    • Monitor the latest trends in social media, including advertising formats, channels and technologies in order to improve performance; provide recommendations on how clients can best leverage new tools and services
    • Other duties as assigned









    • Demonstrated experience creating and executing digital and social media programs
    • Expertise in social media listening/monitoring tools and practices, establishment of effective, workable policies/procedures, identification of threats and efficient response management for negative social media posts
    • Previous proven experience building and maintaining intranet sites
    • Excellent writing and editing skills
    • Exceptional organization and project management skills
    • Strong understanding of social media best practices
    • Ability to manage detailed projects with tight timelines
    • Previous experience working directly with employees at all levels of the organization
    • Excellent verbal and written communication skills
    • Possesses understanding of Social advertising campaign management and optimization practices for sites such as: Facebook, LinkedIn, Twitter, and Instagram. 




    • BS or BBA in Marketing, Communications or related field required
    • Minimum 10 years of relevant experience with social media, marketing, etc.
    • Minimum 10 years assessing organizational needs with successful implementation



    • Proficient in Microsoft Office applications
    • Proficiency in MS Office and WordPress or other Content Management Software
    • Knowledge of social media tools
    • Proficiency with Sharepoint


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