Rushmore Loan Management Services

  • Social Media Manager

    Job Locations US-TX-Dallas
    Job ID
    2018-2352
    Category
    Marketing
    Type
    Regular Full-Time
    FLSA Status
    Exempt
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Overview

     

     

    POSITION SUMMARY:

    The Social Media Manager is responsible for expanding and maintaining a focused and balanced social media presence. In addition to being a social media expert, our dream candidate also has a wealth of experience with development of intranet sites and a passion for designing sites that encourage collaboration, improve internal communication and increase productivity

    Responsibilities

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Build effective benchmarks for measuring the impact of social media initiatives to support company goals
    • Create company social media governance plan
    • Audit the performance of the company’s owned social media channels
    • Partner with marketing team members to optimize performance of earned/owned social media and website
    • Assess risk levels and create a comprehensive proposal for social media monitoring  
    • Collaborate with LOB leaders to identify and create effective social media communications
    • Create a reputation management plan that leverages SEO/reputation management industry best practices to positively impact organic search results
    • Ensure compliance with company user guidelines and policies on all digital platforms
    • Serve as subject matter expert on emerging digital and social media technologies and trends; make recommendations on how the company can best use available technology
    • Build and manage key leader social media plan; partner with Marketing staff to create a strategic plan for internal and external placement and timing.
    • Assess organizational needs and re-engineer intranet site to properly support enterprise-wide culture, communication, engagement, and cross-departmental collaboration.
    • Collaborate LOB leaders to identify and create efficient and relevant placement, navigation, functionality and content
    • Monitor the latest trends in social media, including advertising formats, channels and technologies in order to improve performance; provide recommendations on how clients can best leverage new tools and services
    • Other duties as assigned

     

     

     

     

     

    Qualifications

     

    ESSENTIAL KNOWLEDGE & SKILLS:

    • Demonstrated experience creating and executing digital and social media programs
    • Expertise in social media listening/monitoring tools and practices, establishment of effective, workable policies/procedures, identification of threats and efficient response management for negative social media posts
    • Previous proven experience building and maintaining intranet sites
    • Excellent writing and editing skills
    • Exceptional organization and project management skills
    • Strong understanding of social media best practices
    • Ability to manage detailed projects with tight timelines
    • Previous experience working directly with employees at all levels of the organization
    • Excellent verbal and written communication skills
    • Possesses understanding of Social advertising campaign management and optimization practices for sites such as: Facebook, LinkedIn, Twitter, and Instagram. 

     

     

    EDUCATION AND/OR EXPERIENCE:

    • BS or BBA in Marketing, Communications or related field required
    • Minimum 10 years of relevant experience with social media, marketing, etc.
    • Minimum 10 years assessing organizational needs with successful implementation

     

    MACHINES, OFFICE EQUIPMENT & SOFTWARE:

    • Proficient in Microsoft Office applications
    • Proficiency in MS Office and WordPress or other Content Management Software
    • Knowledge of social media tools
    • Proficiency with Sharepoint

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.