Rushmore Loan Management Services

  • Business Solutions Analyst

    Job Locations US-TX-Dallas
    Job ID
    2018-2278
    Category
    MSP Administration
    Type
    Regular Full-Time
    FLSA Status
    Exempt
  • Company Introduction

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.

    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Company Introduction (Text Only)

    Rushmore Loan Management Services is growing rapidly and expanding our team. We want YOU to be a part of it! If you are a top performer looking for a company that can provide opportunities to grow in your career, Rushmore is the place for you. We offer competitive salaries and a comprehensive benefit package with medical, dental and vision benefits effective Day 1 of employment.
    As a nationwide mortgage servicer licensed in all 50 states with nearly $50 billion in loans being serviced and growing, we offer a dynamic team environment, collaborative culture, and commitment to customer satisfaction.

    Overview

     

    POSITION SUMMARY:

    The Business Solutions Analyst is responsible for working with various business units to resolve issues and to provide guidance in the use of the Black Knight (BKFS) Servicing Platform and Systems.

    Responsibilities

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

     

    • Analyzes and documents the Servicing Production requirements and process needs
    • Assist with projects and resources with a hands on approach and analysis skill set.
    • Assists in coordinating with other analysts on tasks related to information technology projects and provide support to other team members
    • Develop business requirements to automate processes where possible to improve efficiencies and accuracy of the software build, integration, release, and deployment processes
    • Facilitates meetings with the business to gather and document issues, requirements and/or explore potential configuration solutions available within Servicing Systems
    • Plans, designs and recommends business processes to improve and support business activities.
    • Provide technical configuration knowledge to support the implementation of system components/subsystems
    • Support testing activities in support of servicing system functionality enhancements, releases, and upgrades
    • Understand business processes, system functionality, industry requirements and best practices applicable for the mortgage servicing departments being supported.
    • Performs other related duties as assigned

    Qualifications

    ESSENTIAL KNOWLEDGE & SKILLS:

     

    • Strong organizational and follow-through skills
    • Knowledge of Black Knight’s products and services
    • Ability to operate independently
    • Ability to communicate effectively verbally and in writing
    • Ability to operate under dual reporting relationship (IT, business unit management)
    • Excellent analytical / interpersonal / written and oral communication skills
    • Effective decision making skills and sound judgment

     

    EDUCATION AND/OR EXPERIENCE:

    • High School required
    • Bachelor’s Degree preferred
    • Graduate Degree in Information Systems, Business Administration, Computer Science, or related field of study is highly desired
    • Five plus years of mortgage industry related experience or specific training unique to the position in any of the areas of Mortgage Servicing: Loan Administration, Investor Reporting, Loss Mitigation, or Default Administration
    • Five plus years of analysis and system support experience 

     

    MACHINES, OFFICE EQUIPMENT & SOFTWARE:

     

    • Proficient to advanced knowledge of Black Knight Financial Services (BKFS) Mortgage Servicing Platform (MSP) and LoanSphere Systems.
    • Proficient with Microsoft Office applications (Excel, MS Word, MS Project and PowerPoint).
    • Knowledge of BKFS Passport or other reporting software desired.
    • Experience with Windows-based software.

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