Rushmore Loan Management Services

Senior Systems Engineer

Job Locations US-TX-Dallas
Job ID
Information Technology
Regular Full-Time
FLSA Status




The Senior Systems Engineer under the general direction of the Data Center Manager will perform highly complex duties in the design, development, installation, integration, administration and maintenance of the servers and systems software. Contributes strategic vision and serves as the top-level contributor and lead for the most complex IT Infrastructure initiatives.



  • Work with IT applications, operations teams and lines of business to analyze business requirements and develop scalable, strategic and cost-effective solutions to meet specific business challenges.
  • Perform evaluations of new Infrastructure solutions sets to augment existing capabilities.
  • Lead the design of IT infrastructure solutions to support the enterprise in line with strategic business initiatives, industry standards, and regulatory requirements.
  • Works closely with the dev team to plan, implement and maintain internally developed applications.
  • Identify automation opportunities to streamline the interaction of tools and infrastructure to maximize efficiency of processes and operational, infrastructure and applications resources.
  • Lead major infrastructure implementations, upgrades, and migrations.
  • Solve complex business problems by innovative application of technology solutions.
  • Performs troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations.
  • Ensure desktop computers and users interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, conferencing systems, application servers and administrative systems.
  • Works with senior IT staff to purchase hardware and software.
  • Assesses functional needs to determine specifications for purchases.
  • In Person, Phone, Email and Ticket support with onsite and remote employees.
  • Manage Ticket pipeline within stated SLA’s.
  • Assist in the design of IT infrastructure solutions to support the enterprise in line with strategic business initiatives, industry standards, and regulatory requirements.
  • Monitor and maintain server monitoring with tools like SolarWinds and others. Resolve alerts from said monitoring.
  • Performs all other duties as required.




  • Knowledge and demonstrated operating experience in following areas: Windows Server operating systems, VMware ESXi 6.0, server storage and storage networking (NAS, iSCSI, SAN), Microsoft IIS, Microsoft Exchange Server
  • Strong experience and familiarity with ESXi 6.0+ including best practices, patching, advanced troubleshooting, networking and scripting.
  • Strong problem solving skills: ability to assess a problem and determine an effective course of action.
  • Excellent verbal and written communication, listening, and strong presentation skills.
  • Experience with Solarwinds Orion or other monitoring system a plus
  • Knowledge of Microsoft SharePoint server a plus






  • High School Diploma required.
  • Bachelor’s degree preferred in Information Systems, Computer Science or Engineering.
  • Preferred to have Microsoft Certifications MCITP, MCTP, or MCM.
  • Minimum five years of experience in areas of Exchange, SharePoint, or Windows Server.
  • Minimum three years of server hardware configuration and maintenance.
  • Previous large project experience is preferred.
  • Preferred to have VMware VCP certification.
  • Five years previous experience with vSphere 6.0+ and related technologies.


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