Rushmore Loan Management Services

Cash Specialist

Job Locations US-CA-Irvine
Job ID
2018-2151
Category
Cash
Type
Regular Full-Time
FLSA Status
Non-Exempt

Overview

 

POSITION SUMMARY:

The Cash Specialist is responsible for processing and posting monthly mortgage loan payments according to departmental procedures, ensuring the level of service on all Rushmore loans meet company expectations along with state and federal regulations.

Responsibilities


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Maintain and deliver a high level of productivity, efficiency and accuracy.
  • Handling of all Cashiering incoming mail.
  • Process borrowers’ monthly mortgage payments, including checks, wires, money orders and Western Union payments according to established department procedures.
  • Communicate with the various business units/departments for proper posting of borrowers’ mortgage payments/transactions.
  • Coordinate with Loan Servicing Representatives to send out checks for escrow accounts.
  • Prepare daily deposit forms and/deposits.
  • Reconciliation of debits and credits.
  • Research exception or rejected payments.
  • Maintain excellent levels of performance on service level agreements while ensuring compliance with state/federal regulations, departments requirements, and operational procedures.
  • Build positive relationships among various departments to promote a culture of teamwork, ultimately working together toward company objectives and common goals.
  • Performs all other duties as assigned.

Qualifications

ESSENTIAL KNOWLEDGE & SKILLS:

  • Knowledge of commonly used terminology, concepts, practices, and procedures within the mortgage industry.
  • Ability to handle multiple tasks with excellent attention to detail
  • Ability to organize and maintain a high volume work environment
  • Highly motivated
  • Ability to problem solve effectively
  • Strong verbal and written communication skills
  • Excellent analytical skills
  • Ability to perform with a sense of urgency

 

EDUCATION AND/OR EXPERIENCE:

  • High School Diploma required
  • Bachelor’s Degree preferred
  • Two (2)+ years conducting Cashiering responsibilities in loan servicing industry

 

 

MACHINES, OFFICE EQUIPMENT & SOFTWARE:

  • Proficient with Microsoft Office applications
  • 10 key by touch
  • Typing
  • Experience with MSP/ LPS servicing system

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