Rushmore Loan Management Services

Claims Specialist - GNMA

US-OK-Oklahoma City
Job ID
2018-2096
Category
Servicing
Type
Regular Full-Time
FLSA Status
Non-Exempt

Overview

 

POSITION SUMMARY:

The GNMA Claims Specialist is responsible for the mortgage insurance claims made on loans within Rushmore’s portfolio.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

  • Coordinate Property Preservation, Escrow and Title vendor to ensure that properties are conveyed within applicable timeframes and standards.
  • Collect and prepare supporting mortgage documents needed to file conventional MI claim, such as origination documents, advance invoices, servicing comments, and pay histories.
  • Manage FHA/VA claim timelines and satisfy all appropriate filing requirements.
  • Data enter claim details into proprietary Rushmore system.
  • Ability to define problems, establishes facts, and draw conclusions.
  • Provide instruction and direction to clients, vendors, and various mortgage insurance companies.
  • Audit all closed claims to identify the opportunity to file a supplemental claim.
  • Ability to work in fast past environment and manage multiple tasks simultaneously.
  • Perform other duties or projects as assigned.

Qualifications

ESSENTIAL KNOWLEDGE & SKILLS:

 

  • Two (+) year’s previous experience filing and responding to private and government mortgage insurance claims.
  • Ability to interpret mortgage servicing information and insurer issued documents such as denials, rescissions, and explanation of benefits (EOB’s).
  • Knowledge of FHA, VA, USDA, FNMA and FHLMC loss mitigation requirements. 

 

EDUCATION AND/OR EXPERIENCE:

  • High School Diploma required
  • Bachelor’s Degree preferred
  • Three (+) years’ recent experience with mortgage insurance claims
  • Experience with Fidelity MSP servicing platform preferred
  • Experience with LPS Desktop and LPS Invoice preferred
  • Experienced user of FHA Connection and VALERI

  

MACHINES, OFFICE EQUIPMENT & SOFTWARE:

 

  • Advanced skills using MS Excel with ability to complete various lookups and comparisons (VLOOKUP, Pivot Tables)
  • Proficient with Microsoft Office applications
  • NAV experience desired

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