Rushmore Loan Management Services

Bankruptcy Specialist - TEMP

US-CA-Irvine
Job ID
2017-2015
Category
Default
Type
Temporary Full-Time
FLSA Status
Non-Exempt

Overview

 

 

POSITION SUMMARY:

The Bankruptcy Specialist is responsible for monitoring Chapter 7, 11 and 13 BK accounts on 1st and 2nd Mortgages; and filing / reviewing Proof of Claim, Motion for Relief and other pertinent Motions with the Bankruptcy Court.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Updating system when BK petition is received
  • Reviewing Proof of Claim figures to be filed the BK Court
  • Reviewing Chapter 13 Plan filed and file an objection if necessary
  • Reviewing all loans for possible filing of Motion for Relief
  • Reviewing Agreed/Consent Order in the event MFR was not granted at hearing
  • Monitoring all Bankruptcy Payments and apply to loan accordingly
  • Performing payment reconciliation for Pre and Post-Petition payments
  • Sending Notice of Default for loans that have failed to comply with Consent Order
  • Answering all inbound Bankruptcy calls
  • Update the system/s with comments regarding each call, initiate any tasks required, assisting the borrower with prompt and thorough resolution of their concerns
  • Responding to all inquiries from Debtors, BK Attorneys, BK Trustee, etc.
  • Show excellent professionalism and negotiating skills when dealing with difficult callers
  • Demonstrates professional behavior and teamwork, is punctual, dependable and adheres to company policies and procedures
  • Closing loans that are no longer in Bankruptcy and notifying other departments
  • Performs other duties as assigned

Qualifications

ESSENTIAL KNOWLEDGE & SKILLS:

  • Knowledge of Bankruptcy Guidelines
  • Strong verbal and written communication skills
  • Strong math and analytical skills
  • Ability to organize, prioritize and allocate workload for efficiency
  • Good organizational and interpersonal skills
  • Ability to effectively communicate and interact with all levels of associates and management as well as with internal and external customers
  • Ability to perform multiple tasks and meet critical deadlines while maintaining accuracy and quality
  • Strong negotiation skills with ability to resolve conflict and resolve problems effectively
  • Ability to make decisions independently within set policy and procedures

  

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree preferred
  • High School Diploma required
  • Two (+) years mortgage banking experience, minimum one year default loan servicing experience

 

 

MACHINES, OFFICE EQUIPMENT & SOFTWARE:

Proficient with Microsoft Office applications

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