The Change Management Manager is responsible for working with business leaders to implement controls in accordance with CFPB and other regulatory, state and federal guidelines within required timeframes. The Change Management Manager will oversee, research and respond to items related to first and second line of defense such as quality assurance, quality control & compliance. Will prepare files and responses to audit request, manage QA Vendor relationships and contracts, and support the VP in the build out of the disclosure process and in implementing process changes and training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
ESSENTIAL KNOWLEDGE & SKILLS:
EDUCATION AND/OR EXPERIENCE: